Company Name: MakeMyTrip (India) Pvt. Ltd – Jobs in Delhi For Senior Site Reliability Engineer
MakeMyTrip.com, India’s leading online travel company was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveler with instant booking and comprehensive choices, the company began its journey in the US-India travel market. It aimed to offer a range of best-value products and services along with cutting-edge technology and dedicated round-the-clock customer support. Today, MMT is much more than just a travel portal or a famous pioneering brand – it is a one-stop-travel-shop that offers the broadest selection of travel products and services in India. We are the undisputed online leader, with its share of the travel market extending to more than 50% of all online sales, a fact evinced by the trust placed in it by millions of happy customers. MMT has various awards to it’s credit like the ‘Best Online Travel Company’ by Galileo Express Travel World in 2007, the ‘Emerging India Award’ by ICICI Bank & CNBC-TV18, voted one of Asia’s hottest technology startups by Red Herring in 2006. The Com Score Media Matrix ranked MakeMyTrip among the top 10 visited websites in India and the most-visited travel website in India. MakeMyTrip has been consecutively ranked for two years in a row (2010 & 2011) as one of the top 3 ‘Great Places To Work’. In August 2010, MMT successfully listed on NASDAQ’s a first for any Indian OTA. We are a young and energetic company, which in a span of ten years, has not only gained the trust of over a million satisfied customers, but also the respect and acclaim of the entire travel industry and business world.
The Site Reliability Team is responsible for monitoring all aspects of MakeMyTrip including production servers and services. You will be acting as first line of defense against any kind of service unavailability or performance of our production services 24 x 7 x 365.
You will be frequently interacting with various groups within organization like Engineering, Sales & Products and hence need to develop a good all-round understanding of components, systems and networks is must. Diligence and attention to detail are also key skills along with an ability to multi-task and prioritize work appropriately.
We don’t expect you to have all the required knowledge when you join us, as many of these skills can be picked up through experience in the job, however those who want to gain new skills and grow must be prepared to spend time in doing suitable research and learning. You must be eager and quick learner with decent communication skills and must be able to use their initiative to tackle a broad range of problems.
- Regularly examine multiple monitoring systems for unexpected deviations in any of application layers.
React to alerts with well-defined procedures, escalate problems to the appropriate people, follow up till resolution and finally incident reporting.
- Setup/Monitor alerts on OPS tools and monitoring applications like Zabbix, Grafana, ELK stack.
- Create shell/Python script based reports & CRON scheduling to support periodic reports.
- Adhere to defined process and be ready for some adhoc and surprise incidents
- Help your coworkers by creating documentation and detailed knowledge sharing for continuous improvement
0-2 years of relevant experience in 24×7 Linux production environment.
Ability to monitor diverse architecture, troubleshoot problems, analyze impact and escalation
Willing to work in precise schedules, night shifts & weekends to support our 24×7 systems on rotational basis.
Basic Linux command skills is must & experience in any scripting language (Shell/Python) is plus.
Basic Knowledge of Web/Internet concepts i.e. DNS, Common Protocols, Ports, Cookies, Firebug
Work well in a busy team, being quick to learn and able to deal with a wide range of issues
Prior experience in ELK, Zabbix or Grafana would be added advantage.
Knowledge of any of these i.e. Couchbase, Storm/Kafka/Rabbit MQ, SOLR, Elastic Search would be a huge plus.
linux, cron, expect, zabbix, elastic search, reliability engineering, continuous improvement, web technologies
Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: IT Software – Network Administration, Security
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time
Location: Delhi/NCR, Gurgaon
Recruiter Name: Saha
Contact Company: MakeMyTrip (India) Pvt. Ltd